How Same-Day Service with a Loaner Works
The goal is simple: your office never stops printing while we fix the machine.
The process
- Call 678-469-6608 — we triage by phone when possible
- Same-day dispatch — a factory-trained tech heads to you
- On-site repair with locally stocked genuine parts
- Loaner unit if the repair needs the shop — no downtime gap See our repair service and copier repair in Atlanta.
Which machines get loaners?
Contract clients get priority loaners; we also stage loaners for any client in a downtime pinch. See maintenance contracts.
Response area
Same-day across the Atlanta metro and Gwinnett corridor. See our Gwinnett page.
Frequently Asked Questions
How fast can a loaner arrive? Same day in most of the Atlanta metro when you call before noon.
Is the loaner the same class as my machine? We match the loaner to your volume needs so your office keeps functioning.
Do contract clients get priority? Yes — maintenance-contract clients move to the front of dispatch and loaner queues.
What if my copier can't be fixed on-site? We bring a loaner and complete the repair in the shop — you keep printing the whole time.
Call 678-469-6608 or request service.

