Client success stories from metro Atlanta

The Challenge

Their aging copier was jamming multiple times a day, creating backlogs for a busy front office team printing patient intake forms and insurance documents.

The Result

After installing the Ricoh IM C3000, paper jams dropped to near zero. The front desk now processes 40% more documents per hour with the machine's 30 ppm output and automatic duplex scanning.

The Challenge

A 12-attorney firm was sharing one outdated machine across three floors, causing bottlenecks during trial preparation when large case files need to be printed and scanned quickly.

The Result

Pro-Tec Copier Services installed two bizhub C450i units on a managed print contract. Print speeds increased, scan-to-email streamlined file distribution, and the firm's per-page print cost dropped significantly.

The Challenge

The company needed a reliable, high-volume black-and-white copier for printing monthly client statements and compliance reports. Their previous machine required a repair call every 6 to 8 weeks.

The Result

The Ricoh IM 3500 on a Pro-Tec Copier Services maintenance contract has run 14 months without a single unplanned service call. The compliance team now prints end-of-month batches in under 20 minutes.

The Challenge

A private school's aging fleet consisted of three different brands with inconsistent toner costs, no service contract, and a growing repair bill that was eating into a tight budget.

The Result

Pro-Tec Copier Services consolidated the fleet down to two Konica Minolta bizhub 450i units under a single all-inclusive maintenance contract. Toner is automatically restocked, and IT staff no longer troubleshoot copier issues.

The Challenge

A fast-growing agency was outsourcing all color print work to a local print shop, spending $1,800 a month on print runs for client proposals, pitch decks, and event materials.

The Result

With the Ricoh IM C6000 in-house, the agency now produces print-shop-quality color output internally. The machine paid for itself in under four months and gave the team creative control over their deliverables.

The Challenge

A property management firm with 400+ units was printing lease agreements, move-in packets, and inspection reports across two offices, using incompatible equipment that could not share a toner supply.

The Result

Pro-Tec Copier Services standardized both offices on Konica Minolta bizhub C360i units, enabling shared supplies ordering and remote monitoring. The office manager now gets low-toner alerts automatically.