Independent service. Maintenance agreements, repairs, and honest pricing.
Without the manufacturer markup. Serving metro Atlanta since 1996.
We service Xerox copiers and multifunction machines across metro Atlanta, independently of the manufacturer. A maintenance agreement runs $0.01 to $0.015 per black page and $0.06 to $0.12 per color page, the same rates we charge on any brand. We do not charge a manufacturer markup, and most Xerox owners in Atlanta do not know a third-party option exists.
We do not invent Xerox-specific rates. The figures on this page are the general maintenance figures we charge across all brands. For model-specific data, every claim below is a placeholder for information from our service records.
Xerox owners in Atlanta pay manufacturer rates by default. When you call Xerox for service, you are paying for the brand name on the invoice, not just the repair. An independent service company charges the same labor rate it charges on any brand, because the work is the same.
[PRO-TEC: independent service rate vs Xerox-direct rate, side by side]
[PRO-TEC: typical savings on a monthly agreement]
[PRO-TEC: typical savings on a service call]
Call us for a quote and compare it to what you are paying now. If we are not cheaper, we will tell you, and we will tell you why. The honest answer is what keeps the phone ringing.
The table below lists Xerox models by class, speed, color capability, and typical office fit. Every cell is a placeholder for data from our service records. We do not invent model numbers.
| Model | Class | Speed | Color | Typical office |
|---|---|---|---|---|
| [PRO-TEC: model] | [PRO-TEC: class] | [PRO-TEC: speed] | [PRO-TEC: color] | [PRO-TEC: office] |
| [PRO-TEC: model] | [PRO-TEC: class] | [PRO-TEC: speed] | [PRO-TEC: color] | [PRO-TEC: office] |
| [PRO-TEC: model] | [PRO-TEC: class] | [PRO-TEC: speed] | [PRO-TEC: color] | [PRO-TEC: office] |
| [PRO-TEC: model] | [PRO-TEC: class] | [PRO-TEC: speed] | [PRO-TEC: color] | [PRO-TEC: office] |
| [PRO-TEC: model] | [PRO-TEC: class] | [PRO-TEC: speed] | [PRO-TEC: color] | [PRO-TEC: office] |
The table below lists the Xerox failure modes we see most often. Every row is a placeholder for data from our service records. Call us with the symptom or error code on your screen and we will tell you whether it is a reset or a parts call.
[PRO-TEC: symptom description]
[PRO-TEC: symptom description]
[PRO-TEC: symptom description]
[PRO-TEC: symptom description]
If your Xerox is showing an error code, read it to us over the phone. We can usually tell you whether it is a reset or a parts call before we send a technician.
A maintenance agreement runs $0.01 to $0.015 per black page and $0.06 to $0.12 per color page. On 5,000 black and 1,000 color pages a month, that is $110 to $195 monthly. Under 1,500 pages a month on a machine under three years old, break-fix usually costs less.
We do not charge a manufacturer markup. The rate is the same we charge on Ricoh, Konica Minolta, Sharp, and Lanier. For the full pricing table and what is covered, read our maintenance agreements page. For the broader cost question, read our maintenance cost guide.
Repair when the machine is under about 600,000 lifetime pages and the repair costs less than roughly a third of replacement. Replace when you are calling for service more than four or five times a year, or when the machine cannot be brought onto a current network safely.
We sell and service multiple brands. If your Xerox is reaching end of life, we will recommend the machine that fits your meter reading, whether that is another Xerox or a different brand. Browse our copiers for sale to see what is available.
Do not panic-buy. Emergency purchases are how offices end up on 60-month leases for twice the machine they need. If your Xerox is down, we will get it running or provide a loaner, and you can make the replacement decision on your schedule.
Same-day service available. Loaner units on hand. Honest advice always.