The Real Cost of Copier Downtime
When a copier breaks down in your office, the repair bill is just the beginning. Think about every employee who can't print a document, every client proposal delayed, every invoice held up. Studies suggest copier downtime costs the average office $1,200–$4,500 per incident in lost productivity alone.
Preventative maintenance changes that equation entirely.
What's Included in a Pro-Tec Copier Services Maintenance Contract
Our maintenance agreements cover:
- Scheduled preventative maintenance visits — we clean rollers, check paper feeds, inspect fusers, and calibrate print heads before problems develop
- Priority emergency response — contract clients move to the front of the line for same-day service
- Parts and labor — most repair costs are included in the monthly fee
- Toner and supplies — optional add-on to cover all consumables
- Loaner units — if your machine needs extended repair, we provide a loaner so your office never stops
What You Save
Consider a typical Gwinnett County business running a mid-volume Ricoh or Konica Minolta copier:
| Without Maintenance | With Pro-Tec Copier Services Maintenance Contract | |---|---| | 2–3 emergency calls/year avg. $400–$800 each | One flat monthly fee | | Risk of major fuser or drum failure ($600–$1,200+) | Parts covered in contract | | No priority response | Same-day priority dispatch | | Average downtime: 1–2 days | Average downtime: 2–4 hours |
When It Makes Sense
Maintenance contracts make the most financial sense when:
- You're printing more than 2,000 pages per month
- Your business cannot afford downtime (legal, medical, real estate, etc.)
- Your copier is more than 2 years old
Related: Leasing vs. Buying a Copier | How to Choose the Right Copier
Contact Pro-Tec Copier Services to get a maintenance contract quote for your specific machine and print volume.
